# Archive Assistance

## AI-powered retrieval

Finding information in an archive has traditionally required a certain kind of knowledge: the right search terms, the right reference numbers, an understanding of how the collection is organised and described. For researchers, professionals and members of the public alike, that can be a significant barrier to discovery.

Archive Assistance removes that barrier. It is a conversational AI tool built specifically for archive and heritage collections, allowing users to ask questions in plain English and receive accurate, sourced answers drawn directly from the collection itself.

Unlike general-purpose AI tools, Archive Assistance works exclusively within your archive. It has no access to the open internet and cannot draw on outside knowledge. If the answer is in your collection, it will find it. If it isn't, it will say so.

Ask your archive a question the same way you would ask a person. Archive Assistance understands plain English queries, so users don't need to know the correct spelling of a name, the right catalogue reference or the precise terminology used by the original cataloguer. Simply ask, and the system will search the collection on your behalf.

Every answer Archive Assistance provides is drawn exclusively from your collection. The system operates in a secure, isolated environment with no internet access, and is strictly instructed to respond only on the basis of what it finds within your archive. Users receive accurate, relevant responses rooted in your specific holdings.

Archive Assistance doesn't just provide answers — it shows its working. Every response is linked back to the source material it was drawn from, allowing users to verify the information, explore further and cite their sources with confidence. For researchers and heritage professionals, that traceability is essential.

We are transparent about the nature of AI-generated responses. While Archive Assistance is designed to minimise the risk of inaccurate outputs through its source-grounded approach, we build in appropriate safeguards and human oversight to ensure the system remains reliable and trustworthy. Our goal is a tool your users and your organisation can depend on.


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**Request a quote:** https://microform.digital/contact  
**Phone:** +44 (0)330 053 6300  
**Email:** info@microform.digital
