/ AI-powered retrieval

Large document collections are only useful if you can find what you need within them. Whether you're working with contracts, property files, operation and maintenance manuals or personnel records, locating a specific clause, figure or piece of information can mean scrolling through hundreds of pages, or knowing exactly where to look before you start.

Document Intelligence Assistant changes that. It is a conversational AI tool that lets you query your document collection in plain English, returning accurate, sourced answers drawn directly from your files. No advanced search skills required, no manual trawling through documents. Just ask, and the system will find it.

Like all our AI services, Document Intelligence Assistant operates in a secure, isolated environment. It works exclusively within your document collection and has no access to the open internet, so your data stays your data.

Natural Language Search

Find what you need by asking for it. Document Intelligence Assistant understands plain English queries, so your team can search document collections conversationally without needing to know exact file names, clause numbers or page references. Whether it's a warranty period in a building manual or a termination clause in a contract, simply ask and the system will search on your behalf.

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Collection-Specific Responses

Every response is drawn exclusively from your own document collection. The system operates in a secure, isolated environment with no internet access and is strictly instructed to respond only on the basis of what it finds within your files. If the information isn't there, it will tell you, rather than guessing or drawing on outside sources.

Source References

Every answer comes with a clear reference to the source document and section it was drawn from, so your team can verify the information, check the context and act with confidence. Particularly valuable in legal, compliance and property contexts where accuracy and auditability matter.

Responsible AI

We are transparent about the nature of AI-generated responses. Document Intelligence Assistant is designed to minimise the risk of inaccurate outputs through its source-grounded approach, with appropriate safeguards built in throughout. The goal is a tool your team can rely on day to day, with the confidence that comes from knowing exactly where every answer comes from.

/ Why choose Us?

It’s a family affair

We’re proud to fly the flag for family-run businesses, and although our team has grown significantly over the last 60 years, we still bring a personal touch to everything we do.

Complete protection

To ensure your materials are safe in our care, we implement strict security measures and undergo regular disaster recovery assessments.

Specialist heritage facilities

The storage, preparation and digitisation of your heritage materials is carried out in our purpose-built single-level, temperature-controlled studio area measuring over 10,000 feet.

Respected and respectful

Our skilled, knowledgeable and experienced handlers and technicians are known for their meticulous handling of heritage materials – treating them with the respect they deserve at all times.

Gentle preservation

We use cutting-edge technology and advanced techniques to provide one of the UK’s most specialist digitisation services for your rare, precious and fragile heritage materials.

Services by us, for you

Our flexible services are fully tailored to ensure organisations meet their key objectives regardless of the type or quantity of materials.

/ Reviews from our Customers

Microform are one of the best companies that I have had the pleasure of working with in a long time. They work as part of the extended team, so communication isn't an effort; it is a natural part of the process of getting the job done and delivering results.

Alison John Registration Services Manager, Warwickshire County Council

I love REG...the slick, quick and accurate re-production of any register entry is great, none of the staff at this office would go back to life without it!

Anne Atherton Superintendent Registrar, St Helens Registration Service

We have found the REG system a joy to manage and work with. Not only does it give us easy, speedy access to the certificates, we can now also offer a more professional, timely service to the public. All the staff have been impressed by how easy it is to use.
Microform Imaging have been a great company to work with, delivering excellent service and creating a unique, bespoke partnership.

Dawn Titherington Superintendent Registrar, Blackpool Council

Due to our repository being off site it was vital that we looked at alternative ways to work. Working with Microform and the REG system they had designed has transformed the way we work. No longer do staff have to leave the office to access registers on a daily/hourly basis all records are accessible instantly. Staff have welcomed the system and have full confidence in how to search, edit and print certificates. It has enabled us to offer a 2 hour turnaround certificate service for a premium fee increasing our income. Working with Microform has been a pleasure and one of most successful partnerships.

Gillian Greeson Superintendent Registrar, Wigan Council

REG has transformed the way in which we produce certificates. The process is simplified and streamlined and together with our ongoing indexing project has enabled us to achieve the efficiency targets required by the local authority.

Pat Evans Superintendent Registrar, The Register Office, Liverpool

From the first meeting we had to discuss our requirements with Mo, all the way through to now, communication in all forms have been exceptional. I very much doubt you could improve the quality of customer care and satisfaction. The relationship with Rachel throughout the project gave exceeded all my expectations, she has made the project a pleasure and stress-free experience. The level of professionalism and 'can do' attitude she has shown from day one has been amazing and made what could have been a time of worry and concern for me, in to a feel-good working experience. Microform go the extra mile to make life easier!

Robert Harrison IT Director and Partner, HGF

I was thrilled to bits with the hard drive containing the scans of all my scrapbooks and would like to thank you very much for doing such a splendid job and for treating them with such great care.

Sir Stirling Moss

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